Learn how Learnostic collects, uses, and protects your information.
Learnostic L.L.C-FZ (“Learnostic”, “We”, “Us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, process, store, and safeguard data when using learnostic.com, the Learnostic web application, and all related services (“Service”). By using the Service, you consent to the practices described here.
We collect data to operate and improve the Service. This includes: 1.1 Account Information: • Name • Email address • Phone number (optional) • Organization or Institution name • Chosen subdomain • Assigned user roles 1.2 Student & Parent Information (Education Use Case): • Student names • Parent/guardian details • Attendance records • Notes, assignments, academic progress • Schedules, lesson logs, communication • Billing, invoices, and session history 1.3 Billing & Payment Information: • Payments handled via PCI-compliant providers • We do NOT store full credit card numbers • Limited billing metadata for subscription management 1.4 Usage & Technical Information: • IP address • Browser and device details • Login timestamps • Feature usage logs • Error logs • Cookies and session tokens 1.5 Uploaded Content: • Files or documents you upload • Student information, schedules, lesson content, and more
We process data only for legitimate business purposes: 2.1 Service Delivery: • Manage accounts • Provide platform access • Deliver scheduling, invoicing, analytics, and education tools 2.2 Communication: • Send system notifications • Billing alerts and updates • Support messages 2.3 Platform Improvement: • Diagnose technical issues • Improve features and user experience • Product analytics and research 2.4 Legal Compliance: • Enforce Terms of Service • Prevent fraud or abuse • Comply with UAE, EU, and global data laws We do NOT sell personal data.
For EU/EEA users, processing is based on: • Contractual necessity (to provide the Service) • Legitimate interests (security, analytics, improvement) • Legal obligations • Consent where required (cookies, marketing)
We only share data when necessary: 4.1 Third-Party Service Providers: • AWS cloud hosting • Email delivery services • Payment processors (PCI-DSS compliant) • Analytics and logging tools These providers may only use data to perform services for us. 4.2 Legal Requirements: We may disclose data if required by: • Law or government authority • Court orders • Fraud prevention or security reasons 4.3 Internal Access: Limited to authorized Learnostic personnel on a need-to-know basis.
Learnostic uses AWS cloud infrastructure, which may store or process data in multiple regions. Compliance is ensured through: • Standard Contractual Clauses (where applicable) • Data residency controls • AWS security best practices
We employ industry-standard security measures: • AWS secure cloud infrastructure • Encryption in transit (TLS/SSL) • Encryption at rest (AES-256, where applicable) • Role-based access controls • Backups and disaster recovery • Audit logs and intrusion detection No system is 100% immune to risks.
We retain data only as long as necessary: • While your account remains active • To provide the Service • As required by law Upon account cancellation: • Data may be deleted immediately or within a reasonable period • Backups may temporarily persist for disaster recovery
Depending on local law, you may request: • Access to your data • Correction of inaccurate information • Deletion of data • Data portability Contact: uae@learnostic.com Identity verification may be required.
Learnostic uses cookies and related technologies to: • Maintain secure sessions • Enable login • Measure usage and performance • Improve platform experience You may disable cookies via browser settings.
Educational organizations using Learnostic may process data belonging to minors. We require: • Institutions to obtain legally required parental/guardian consent • Compliance with UAE PDPL, GDPR, and child data protection regulations Learnostic does not directly collect data from children without appropriate involvement.
External websites may be linked through the platform. Learnostic is not responsible for third-party privacy practices.
This Privacy Policy may be updated periodically. Updates are effective upon posting at: https://learnostic.com/privacy Continued use of the Service signifies acceptance.
For privacy or data protection inquiries: Learnostic L.L.C-FZ Email: uae@learnostic.com